Important Note on Order Delivery

As an online retailer, we are doing our best to keep delivering customer orders into their hands fast during the current pandemic. We are operating daily, and are taking the orders and sending them out as quickly as possible.

With worldwide courier and delivery services being impacted, we have, as much as we could, pivot and adapt to the challenges the current situation presents. 

We understand that the current delays are causing extreme frustration. As you may be aware, the Australia Post has made some changes to their tracking notifications to provide more information about the progress of customer delivery.

  • Auspost has a new notification - "We’ve got your delivery details" - which will now be the first notification sent to customers when Australia Post has confirmed receipt of the parcel.
  • Auspost has also updated the "It’s on its way" notification to include information about delivery delays. More details could be found on the Auspost website.
  • Please note that Auspost Express Post guarantee of next day delivery with the Express Post network has been temporarily suspended due to the significant reduction of domestic flights, social distancing and hygiene requirements, and the increase in volumes. Express Post is still available, but parcels may not be delivered next business day every time.

    Customers can now track their delivery through parcel tracking, the chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au.

    The Australian Federal Government has announced that it will soon allow Auspost to operate under relaxed regulatory requirements and we hope this will help ease the delivery bottlenecks. 

      We apologise for this unprecedented disruption and let us continue to support each other the best way possible as we work through this difficult circumstance.

      Thank you very much for your understanding and stay safe.

      As a reminder, for information about changes to the parcel service, up to date details on delays and impacts, please visit Auspost website. Please do not hesitate to reach out to the LittleLusso team at info@littlelusso.com should you have other questions.

      Thank you.

      The Little Lusso team

       

      Care Guides

      Make sure you're armed with the right advice to maximise the use of your leather cleaning and conditioning products, download your very own user guide below.        

      Apple Brand Leather Care (Conditioner)

      Leather Milk No. 1 Conditioner
      Leather Milk No. 2 Cleaner
      Leather Milk No. 3 Water Protectant
      Leather Milk No. 4 Car Conditioner
      Leather Milk No. 5 Furniture Conditioner
       
      Saphir Shoe Care Guide     
      Saphir Ultimate Shine Guide

      In the meantime, some general rules on leather care and protection.

       

       

       

       

      1. Cleaning

      Regular cleaning prevents the build-up of dust, dirt, mildew and bacteria. Use your clean fingertip to gently rub out the scratch as the natural oils from your skin will remove most small scratches. To remove dirt, grime or surface residue, use a soft damp cloth. Gently rub for removal. For a deeper clean, use a cleaner to help preserve the natural lubricating oils instead of stripping them. Cleaning is an irreversible process and therefore, thorough consideration should be made before any such attempt. Do not use coloured rags that are not dye-colourfast as the dye may come off onto your leather. 


      2. Maintaining

      Leather loses suppleness in time if it is not provided with regular nourishment. Use a wax-free leather conditioner that will work on nourishing and restoring the flexibility and suppleness of your leather article. 

      3. Storage

      Leather is a natural material and should be stored in a breathable, non-plastic or non-porous container, to prevent the growth of mildew and bacteria. If you have to store it in a garment bag, make sure to keep it open for ventilation. 

      Avoid at all cost: